Application Support

Athenahealth Application Support

Maintenance and support for currently used Athenahealth applications including dictionaries, claim form generator, EDI, FDL, DBMS, PCS, screen generator.

Upgrade Support

Seasoned support for the upgrade process, including version comparison, feature utilization, test script design, testing, and training.

Implementation Support

Assistance for new system installations and add-on modules to an existing system. This assistance may include project management, application configuration, testing, and training.

Custom Report Writing

Support for DBMS report writer and configuration of standard reports in BAR and PCS.

Application Testing

Application testing, including test script development for implementations, upgrades, and reconfigurations.

Staff Support

Support for day-to-day operations during staff shortages, during major projects or other staff replacement needs.

Training

End-user, Information Systems, or management-level training of applications and processes. Use classroom lectures or hands-on instruction dependent on need.