Our focus has become Enterprise Task Manager (ETM), although we continue to manage and support other projects and products. In cooperation with Athenahealth, we have created a premier set of ETM workflows that consist of effective processes, a consistent backbone, and premium reporting. These are known as the ETM Expert Workflows, and they provide benefits such as Indicators to alert the user of non-standard items in their View, Outcomes to provide management with an additional level of productivity, and Returns, which is a truly fantastic feature that discounts production and provides training opportunities when the staff performs actions incorrectly. The transparency of the information within ETM, the reporting that we provide, and the process knowledge brought in all combine to provide your organization with a truly elite implementation of ETM.