Athenahealth Application Support
Maintenance and support for currently used Athenahealth applications including dictionaries, claim form generator, EDI, FDL, DBMS, PCS, screen generator.
Seasoned support for the upgrade process, including version comparison, feature utilization, test script design, testing, and training.
Assistance for new system installations and add-on modules to an existing system. This assistance may include project management, application configuration, testing, and training.
Custom Report Writing
Support for DBMS report writer and configuration of standard reports in BAR and PCS.
Application testing, including test script development for implementations, upgrades, and reconfigurations.
Support for day-to-day operations during staff shortages, during major projects or other staff replacement needs.
End-user, Information Systems, or management-level training of applications and processes. Use classroom lectures or hands-on instruction dependent on need.