Amanda Vella

Professional Highlights

Amanda Vella has over 15 years of healthcare experience. For 12 years she has supported the Athenahealth products with extensive work in ETM. Participated in the design, implementation, and support of new applications and products as well as testing and set up during upgrades. Experience in analyzing and problem-solving as well as training and project management within a large healthcare company.

Relevant Experience

Technical Consultant
KAV Consulting, LLC
2014 - Present

Health Services Foundation Application System Analyst
University of Alabama
2007 - 2014

  • Designed, implemented and solely supported ETM within the company.
  • Created new workflows within ETM.
  • Analyzed business workflows, policies, procedures and the constraints on the clinical and business operations.
  • Facilitated and participated in many company-wide projects.
  • Participated in testing and setting up several applications and upgrades.
  • Supported over 1800 users, system-wide in all Centricity Business applications.
  • Worked on multiple Strategic Planning projects with Management.

Quality Assurance
University of Alabama
2006 - 2007

  • Reviewed and scored Patient Accounting Representative's activity for weekly QA and productivity purposes.
  • Reviewed and deactivated duplicate medical records for patients incorrectly set up in GE Centricity Business.
  • Responsible for updating and revising the user's PCS system manuals.

Patient Accounting Lead
University of Alabama
2004 - 2006

  • Monitored and supported associates' activities.
  • Trained new associates hired within the group.
  • Provided coding support for team members.
  • Created and maintained database for monthly contracted carrier reporting.
  • Organized and facilitated carrier training meetings.
Relevant Experience
  • Consultant, KAV Consulting, LLC2014 - Present
  • Health Services Foundation Application System Analyst, University of Alabama2007 - 2014
  • Designed, implemented and solely supported ETM within the company.
  • Created new workflows within ETM.
  • Analyzed business work flows, policies, procedures and the constraints on the clinical and business operations.
  • Facilitated and participated in many company-wide projects.
  • Participated in testing and setting up several applications and upgrades.
  • Supported over 1800 users, system wide in all Centricity Business applications.
  • Worked on multiple Strategic Planning projects with Management.
  • Quality Assurance, University of Alabama2006 - 2007
  • Reviewed and scored Patient Accounting Representatives activity for weekly QA and productivity purposes.
  • Reviewed and deactivated duplicate medical records for patient incorrectly set up in GE Centricity Business.
  • Responsible for updating and revising users PCS system manuals.
  • Patient Accounting Lead, University of Alabama2004 - 2006
  • Monitored and supported associates activities.
  • Trained new associates hired within the group.
  • Provided coding support for team members.
  • Created and maintained data base for monthly contracted carrier reporting.
  • Organized and facilitated carrier training meetings.
Education
  • AAPC, Certified Professional Coder (CPC)
  • University of South Alabama
Application Experience

Athenahealth

  • Billing and Accounts Receivable (BAR)
  • Paperless Collections System (PCS)
  • Enterprise Task Manager (ETM) Builder (DBMS)
  • Ambulatory Visit Manager (AVM)
  • Scheduling (SCHED)
  • Web Framework
Amanda Vella